Biometric Authentication: A buyer’s guide for fraud prevention teams
Biometric authentication is becoming an increasingly important part of how organisations verify identities, secure accounts and protect digital transactions. From facial recognition during customer onboarding to fingerprint authentication on mobile devices, biometric technologies can help businesses introduce stronger identity checks without necessarily adding more passwords or manual verification steps. But not all biometric solutions work […]
Who actually owns your online presence?
Ask most business owners who actually owns their website, and their likely answer will be “we do”. But if you dig a little deeper and ask them who is actually named on the domain registration, where their CMS login sits or what happens if their web agency shuts down tomorrow, and their answer probably gets […]
Reducing Chargeback Ratios: How to prevent, resolve and learn from disputes
A chargeback can appear to be a payments problem. A customer disputes a transaction, the issuing bank initiates a chargeback and the merchant must decide whether to accept the loss or challenge the claim. But the reason for that dispute may have emerged much earlier. A customer might not recognise the name on their bank […]