Reducing Chargeback Ratios: How to prevent, resolve and learn from disputes
A chargeback can appear to be a payments problem. A customer disputes a transaction, the issuing bank initiates a chargeback and the merchant must decide whether to accept the loss or challenge the claim. But the reason for that dispute may have emerged much earlier. A customer might not recognise the name on their bank […]
Chargeback Management Solutions: What fraud prevention teams should compare
A chargeback may appear to begin when a customer disputes a card transaction. For the merchant, however, the circumstances that created it may have begun considerably earlier. A fraudulent customer might have used stolen payment credentials. A legitimate customer may not recognise the merchant name appearing on their statement. An order may have arrived late, […]
Fraud Prevention Summit 2026: Connect, benchmark and stay ahead
How useful would it be to spend a day with people facing many of the same challenges as you, discussing those very issues? Our Fraud Prevention Summit takes place on 9 November at the Hilton London Canary Wharf, bringing together fraud professionals for a day of insight, discussion, and meaningful networking. Alongside seminars and speakers discussing current problems, […]