Biometric Authentication: A buyer’s guide for fraud prevention teams
Biometric authentication is becoming an increasingly important part of how organisations verify identities, secure accounts and protect digital transactions. From facial recognition during customer onboarding to fingerprint authentication on mobile devices, biometric technologies can help businesses introduce stronger identity checks without necessarily adding more passwords or manual verification steps. But not all biometric solutions work […]
E-commerce went global, but payments are still catching up
According to recent research, 7 in 10 online shoppers now buy from retailers outside of their home country, with almost half buying across borders more than once a month. Yet while this strong demand represents a compelling opportunity for e-commerce vendors, a fragmented international payment infrastructure is fundamentally undermining both customer experience and retailer margins. Given the high cost […]
Reducing Chargeback Ratios: How to prevent, resolve and learn from disputes
A chargeback can appear to be a payments problem. A customer disputes a transaction, the issuing bank initiates a chargeback and the merchant must decide whether to accept the loss or challenge the claim. But the reason for that dispute may have emerged much earlier. A customer might not recognise the name on their bank […]
Chargeback Management Solutions: What fraud prevention teams should compare
A chargeback may appear to begin when a customer disputes a card transaction. For the merchant, however, the circumstances that created it may have begun considerably earlier. A fraudulent customer might have used stolen payment credentials. A legitimate customer may not recognise the merchant name appearing on their statement. An order may have arrived late, […]
Fraud Prevention Summit 2026: Connect, benchmark and stay ahead
How useful would it be to spend a day with people facing many of the same challenges as you, discussing those very issues? Our Fraud Prevention Summit takes place on 9 November at the Hilton London Canary Wharf, bringing together fraud professionals for a day of insight, discussion, and meaningful networking. Alongside seminars and speakers discussing current problems, […]