WEBINAR: Unlock your revenue potential – Strategic chargeback management for EMEA payment leaders
Equip yourself with essential tools to safeguard profits from first-party fraud. About this webinar As chargebacks are projected to reach $165 billion by the end of 2024, ecommerce payments professionals are facing an unprecedented challenge—yet most are leaving 40% or more of disputes uncontested, leading to substantial revenue losses. This webinar will dive into the […]
CHARGEBACKS MONTH: Using AI and behavioural analytics to stop chargebacks before they happen
Chargebacks have previously been treated as an unavoidable cost of doing business, a byproduct of fraud, customer disputes, or payment errors that merchants simply react to after the fact. But as transaction volumes rise and fraud tactics grow more sophisticated, this reactive model is proving unsustainable. As we approach 2026, leading retailers attending the Fraud […]
CHARGEBACKS MONTH: Combatting the rising cost of ‘friendly fraud’
Retailers have mostly battled chargebacks as a by-product of card payments. Traditionally, disputes stemmed from stolen cards or unauthorised transactions. But the landscape is shifting. A growing proportion of chargebacks now come from so-called ‘friendly fraud’, where legitimate customers dispute valid purchases, either by mistake or deliberately. This trend is proving costly for merchants, driving […]
October 2025 is Chargebacks Month on Fraud Prevention Briefing – Here’s how to get involved!
Each month on Fraud Prevention Briefing we’re shining the spotlight on a different part of the market – and in October we’ll be focusing on Chargebacks. It’s all part of our ‘Recommended’ editorial feature, designed to help industry buyers find the best products and services available today. So, if you specialise in Chargeback solutions and would like to […]
FRAUD DETECTION TOOLS MONTH: Tackling rising abuse in returns, chargebacks and first-party fraud
As e-commerce continues to grow, so too does a troubling trend: the surge in post-purchase fraud. From inflated return volumes and false ‘item not received’ claims to first-party chargeback abuse, fulfilment-related fraud has become a major concern for retail fraud teams attending the eCommerce Forum and Smarter Payments Summit. These tactics not only erode margins […]
FIS, Verifi and Riskified to lead chargeback management market in 2025
A study from Juniper Research has revealed which chargeback management providers will lead the global market in 2025. The Competitor Leaderboard ranked the top 15 chargeback management platforms across several criteria, including the extent to which each vendor covers prevention and dispute management, how well industry verticals are served, and future business prospects. The top five […]
CHARGEBACKS MONTH: What can we learn from 2024 to help minimise losses?
Chargeback management has become a critical concern for retail brands. The practice – where customers dispute transactions and seek refunds through their banks – can significantly impact revenue and operational efficiency. As technology advances and fraud becomes more sophisticated, e-commerce and payment professionals need to be aware of the latest trends in solutions to protect […]
Solve your biggest fraud challenges with Celebrus. Say hello @ Fraud Prevention Summit! 🚀
Are you tired of reacting to fraud after it happens? You’re not alone. Many businesses struggle with outdated fraud prevention methods that are slow and ineffective. In a time where every second counts, the importance of instant, accurate, and proactive fraud prevention is crucial. Celebrus is your missing link for real-time identity resolution, behavioural context, and […]
Holiday shopping chargebacks: How retailers can prepare
By JonCarlo Hernandez, Digital Marketing Manager at Jusst The holiday shopping season brings both opportunities and challenges for merchants. While sales surge, so does the risk of fraud and chargebacks. With e-commerce reaching new heights – $222.1 billion in online sales from Nov. 1 to Dec. 31, 2023, up 4.9% year-over-year – retailers must prepare for the […]
If you specialise in preventing Chargebacks fraud we want to hear from you!
Each month on Fraud Prevention Briefing we’re shining the spotlight on a different part of the market – and in October we’ll be focussing on Chargebacks. It’s all part of our ‘Recommended’ editorial feature, designed to help industry buyers find the best products and services available today. So, if you specialise in Chargebacks and would like to be […]