E-commerce fraud shifting to human manipulation as legacy defences fall short

Retail and e-commerce leaders are being warned that fraud is evolving beyond traditional technical attacks, with new research highlighting a growing reliance on human manipulation and a widening gap in how the industry responds. A report from payments platform Ecommpay, Beyond the Black Box, identifies three critical weaknesses in current fraud prevention strategies: market distortion […]
Ecommpay urges industry-wide action as fraud shifts to human vulnerability

Merchant fraud leaders are being urged to rethink traditional prevention strategies as new research highlights a fundamental shift in how fraud is being executed, and why current approaches are falling short. A new report from payments platform Ecommpay, Beyond the Black Box, argues that fraud is increasingly driven by human manipulation rather than technical exploitation, […]
Ecommpay doubles down on event ticketing fraud

Ecommpay says it is working closely with merchants to help them understand and tackle fraud to help protect customers, following recent data from Action Fraud that revealed £9.7 million was lost to ticket fraud in 2024. Data showed a rise in both ticket fraud reporting and financial losses in 2024 from 2023. The combined reported […]