Industry initiative highlights growing merchant readiness gap in agentic commerce
A new industry resource has been launched to help merchants, payment providers and fraud leaders address emerging trust and risk challenges as AI agents become increasingly involved in online purchasing decisions. Ballerine, an agentic merchant risk and compliance platform, has unveiled Agenticom.org, a research and collaboration hub focused on the rapidly evolving field of agentic […]
AI shopping assistants create new fraud and liability risks for retailers, experts warn
Merchant fraud prevention leaders are being urged to strengthen oversight and governance around AI shopping assistants as concerns grow over unauthorised transactions, liability disputes and consumer trust. New research from Exploding Topics by Semrush found that while 78% of consumers have used AI to support shopping decisions in the past six months, only one in […]
AI-driven identity risks create new fraud and security challenges for merchants
The rapid adoption of AI agents across enterprise systems is creating a new layer of identity risk for organisations, raising fresh concerns for merchant fraud and cyber resilience leaders. New global research from identity security specialist Semperis suggests businesses are integrating AI into critical systems faster than they are implementing the controls needed to secure […]
Mobile money transactions surpass $2 trillion as adoption accelerates globally
Mobile money has reached a major milestone, with more than $2 trillion in transactions processed globally in 2025, according to the GSMA’s latest State of the Industry Report on Mobile Money. The figure marks a doubling in transaction value since 2021, underlining the rapid expansion of digital financial services worldwide. The growth highlights both the […]
E-commerce fraud shifting to human manipulation as legacy defences fall short
Retail and e-commerce leaders are being warned that fraud is evolving beyond traditional technical attacks, with new research highlighting a growing reliance on human manipulation and a widening gap in how the industry responds. A report from payments platform Ecommpay, Beyond the Black Box, identifies three critical weaknesses in current fraud prevention strategies: market distortion […]
Ecommpay urges industry-wide action as fraud shifts to human vulnerability
Merchant fraud leaders are being urged to rethink traditional prevention strategies as new research highlights a fundamental shift in how fraud is being executed, and why current approaches are falling short. A new report from payments platform Ecommpay, Beyond the Black Box, argues that fraud is increasingly driven by human manipulation rather than technical exploitation, […]
AI-driven apps set to dominate cyber incident response
AI-driven applications are set to reshape the cybersecurity and fraud landscape for retailers and e-commerce businesses, with Gartner predicting that by 2028, half of all enterprise incident response efforts will focus on threats linked to custom-built AI systems. The forecast highlights a growing challenge for anti-fraud professionals as organisations rapidly deploy AI tools, often without […]
Aston University to lead 1.4m euro EU project targeting crypto AML risks
Aston University has been awarded €1.4 million in European Union funding to lead a new cross-border initiative aimed at strengthening anti-money-laundering (AML) protections in cryptocurrency markets. The four-year project, known as FORCE (Fostering Optimal Regulatory Compliance for Cryptocurrencies: An Interdisciplinary Approach), is backed by the EU’s Horizon Europe programme under the Marie Skłodowska-Curie Actions (MSCA) […]
Payment card fraud to to break $40bn by 2030
Payment card fraud losses worldwide dipped 1.2% to $33.41 billion in 2024, tied to global card volume of $51.920 trillion, with organised crime set to push losses to $41.06 billion by 2030. Losses to fraud are incurred by credit, debit and prepaid card issuers, merchants, processors of card payments from merchants and processors of card […]
Secure government data handling huge priority for US public
Sixty-one percent of US citizens rate secure data handling as extremely important for government digital services according to a recent survey from Gartner. A Gartner survey of 1,576 U.S. citizens from July to September 2025 found that despite this being the top identified concern, net citizen trust in the government’s handling of personal data is […]