10th November 2025
Hilton Canary Wharf
10th November 2025
Hilton Canary Wharf
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90% of online retailers losing money to policy abuse

Policy abuse–behaviours such as excessive returns, refund scams such as claiming an item was not received or returning empty boxes, abusing promotions like coupon codes or loyalty program rewards, or reselling limited-inventory items is soaring, with 90% of online merchants believing the issue is a significant problem for their bottom lines. That’s according to Riskified’s […]