Industry initiative highlights growing merchant readiness gap in agentic commerce
A new industry resource has been launched to help merchants, payment providers and fraud leaders address emerging trust and risk challenges as AI agents become increasingly involved in online purchasing decisions. Ballerine, an agentic merchant risk and compliance platform, has unveiled Agenticom.org, a research and collaboration hub focused on the rapidly evolving field of agentic […]
AI shopping assistants create new fraud and liability risks for retailers, experts warn
Merchant fraud prevention leaders are being urged to strengthen oversight and governance around AI shopping assistants as concerns grow over unauthorised transactions, liability disputes and consumer trust. New research from Exploding Topics by Semrush found that while 78% of consumers have used AI to support shopping decisions in the past six months, only one in […]
OPINION: Retailers risk eroding consumer trust by rushing into AI integration
New data from Exploding Topics by Semrush reveals the vast majority (78%)of consumers have used AI to shop in the last 6 months, but only 1 in 3 would actually trust AI to spend for them. While AI shopping assistants are already transforming retail – already becoming embedded by corporate giants like Amazon’s ‘Rufus’ and Walmart’s ‘Sparky’ assistants […]
AI-driven apps set to dominate cyber incident response
AI-driven applications are set to reshape the cybersecurity and fraud landscape for retailers and e-commerce businesses, with Gartner predicting that by 2028, half of all enterprise incident response efforts will focus on threats linked to custom-built AI systems. The forecast highlights a growing challenge for anti-fraud professionals as organisations rapidly deploy AI tools, often without […]
Account takeovers are surging in the age of Agentic AI – Download the full report
Account takeover (ATO) fraud is accelerating, with global losses projected to hit $17B in 2025. Sift’s Q3 2025 Digital Trust Index reveals how agentic AI is fueling large-scale, automated ATO attacks that are harder than ever to detect. The report uncovers which industries are seeing the biggest spikes and why 74% of consumers are wary […]
Deepfakes leading GenAI cyber attack vectors
Twenty-nine percent of cybersecurity leaders said their organisations experienced an attack on enterprise GenAI application infrastructure in the last 12 months. That’s according to a survey by Gartner conducted from March-May 2025 among 302 cybersecurity leaders in North America, EMEA and Asia/Pacific. The survey found that 62% of organisations experienced a deepfake attack involving social engineering or […]
AI MONTH: How machine learning is stopping fraud at the digital checkout
Fraud at the digital checkout has long been one of the most persistent challenges for retailers attending the Fraud Prevention Summit. Traditional defences, mostly rules-based systems and manual reviews, often lag behind fast-evolving fraud tactics, resulting in rising chargebacks and frustrated customers. However, artificial intelligence (AI) and machine learning (ML) are transforming the battlefield by […]
Navigate the New Era of AI-Powered Fraud
Generative AI (GenAI) is no longer just fueling innovation—it’s being weaponized by fraudsters. With scams now faster, more scalable, and harder to detect, both businesses and consumers are feeling the impact. Sift’s Q2 2025 Digital Trust Index reveals how AI is reshaping fraud and digital trust. Scam content blocked by Sift rose 50% year-over-year, and […]
AI MONTH: From Rules to Risk Scores – How AI-driven anti-fraud platforms differ from traditional systems
Historically, retailers attending the Fraud Prevention Summit have relied on rules-based fraud detection systems to protect against chargebacks, account takeovers, and payment fraud. These systems typically flag transactions based on pre-set criteria, such as purchase value, IP mismatch, or card verification failures. While effective at blocking obvious threats, they often create as many problems as […]
AI MONTH: Synthetic Identities, Deepfakes and AI Fraudsters – How retailers can stay one step ahead
Retailers have long faced fraud in many forms, from stolen credit cards to friendly fraud chargebacks. But a new breed of threat is emerging: AI-powered fraudsters. Criminals are harnessing the same machine learning and generative AI tools that businesses use to innovate, creating synthetic identities, manipulating documents, and even deploying deepfakes to bypass authentication systems. […]